* { box-sizing: border-box; margin: 0; padding: 0; font-family: 'Segoe UI', sans-serif; }
body { background: #f0f2f5; padding: 24px; }
#page { max-width: 1100px; margin: 0 auto; }

header { display: flex; justify-content: space-between; align-items: center; margin-bottom: 24px; }
h1 { font-size: 22px; color: #1a1a2e; }
#grupo-info { font-size: 14px; color: #3f51b5; background: #e8eaf6; padding: 6px 14px; border-radius: 20px; }

/* Grid de asesores */
#asesores-grid {
  display: grid; grid-template-columns: repeat(auto-fill, minmax(280px, 1fr));
  gap: 16px; margin-bottom: 24px;
}

.asesor-card {
  background: #fff; border-radius: 10px; padding: 18px;
  box-shadow: 0 1px 6px rgba(0,0,0,.07); border-left: 4px solid #e0e0e0;
  transition: border-color .2s;
}
.asesor-card.disponible { border-left-color: #4caf50; }
.asesor-card.en-llamada { border-left-color: #ff9800; }
.asesor-card.ausente    { border-left-color: #9e9e9e; }

.asesor-header { display: flex; justify-content: space-between; align-items: flex-start; margin-bottom: 10px; }
.asesor-nombre { font-weight: bold; font-size: 16px; }
.asesor-ext    { font-size: 12px; color: #666; }

.estado-badge { display: inline-block; padding: 3px 10px; border-radius: 20px; font-size: 12px; font-weight: bold; }
.estado-badge.disponible { background: #e8f5e9; color: #2e7d32; }
.estado-badge.en-llamada { background: #fff3e0; color: #e65100; }
.estado-badge.ausente    { background: #f5f5f5; color: #757575; }

.llamada-info { font-size: 13px; color: #555; margin-bottom: 10px; min-height: 20px; }
.llamada-timer { font-size: 20px; font-weight: bold; color: #ff9800; font-variant-numeric: tabular-nums; }

.monitor-actions { display: flex; gap: 8px; flex-wrap: wrap; margin-top: 10px; }
.monitor-actions button {
  flex: 1; min-width: 80px; padding: 7px 6px; border: none; border-radius: 6px;
  cursor: pointer; font-size: 12px; transition: opacity .2s;
}
.monitor-actions button:disabled { opacity: 0.3; cursor: not-allowed; }
.btn-escucha  { background: #e3f2fd; color: #1565c0; }
.btn-susurro  { background: #fff3e0; color: #e65100; }
.btn-conf-sup { background: #e8f5e9; color: #2e7d32; }
.btn-llamar-int { background: #f3e5f5; color: #6a1b9a; }

/* Softphone supervisor */
#supervisor-softphone {
  background: #fff; border-radius: 10px; padding: 20px;
  box-shadow: 0 1px 6px rgba(0,0,0,.07); max-width: 360px;
}
#supervisor-softphone h2 { font-size: 16px; margin-bottom: 14px; color: #1a1a2e; }
#sp-status { font-size: 13px; color: #666; margin-bottom: 10px; }
#sp-number { width: 100%; padding: 9px 12px; border: 1px solid #ddd; border-radius: 6px; font-size: 16px; margin-bottom: 10px; outline: none; }
#supervisor-softphone button { padding: 10px 20px; border: none; border-radius: 6px; cursor: pointer; font-size: 14px; margin-right: 8px; }
#sp-call   { background: #4caf50; color: #fff; }
#sp-hangup { background: #f44336; color: #fff; }
#sp-timer  { font-size: 24px; font-weight: bold; color: #3f51b5; margin-top: 10px; font-variant-numeric: tabular-nums; }

.hidden { display: none !important; }